Are you a polished professional with a passion for hospitality? We are looking for a Receptionist to deliver a welcoming, efficient, and professional front-of-house experience for clients and visitors in our Luxembourg office.
Job Overview
- Role: Receptionist
- Location: Luxembourg Office
- Environment: Professional services firm, working closely with lawyers and business support teams
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Key Responsibilities
Front of House & Client Services
- First Point of Contact: Welcome all visitors, clients, and external stakeholders with a warm and professional demeanor.
- Visitor Management: Oversee visitor registration procedures and promptly notify internal hosts of guest arrivals.
- Communications: Handle and direct internal/external telephone calls and general inquiries in alignment with firm standards.
- Area Maintenance: Keep the reception area tidy, organized, and welcoming at all times.
Meeting Room & Hospitality Support
- Coordination: Manage meeting room bookings and ensure spaces are fully prepared ahead of events.
- Hospitality: Prepare and set up refreshments, catering, and equipment for client and internal meetings.
- Vendor & Facility Liaison: Coordinate with external catering providers and escalate any maintenance or tech issues promptly.
Office Administration
- Mail & Couriers: Receive, record, and distribute incoming post, deliveries, and courier packages while arranging outgoing shipments.
- Inventory Control: Monitor and maintain stock levels for office stationery, kitchen supplies, and everyday consumables.
Requirements & Person Specification
- Language Skills: Fluent in both French and English (C2 level or equivalent) with outstanding verbal communication skills.
- Experience: Prior background in a reception, front-of-house, hospitality, luxury hotel, or client-facing role is highly desirable.
- Professional Demeanor: Approachable, dynamic, and enthusiastic with a strong commitment to first impressions and client care.
- Organizational Abilities: Capable of handling competing priorities, paying strict attention to detail, and staying calm under pressure.
Core Competencies
- Working together
- Inclusive
- Driving high standards
- Client-centric
- Integrity and respect
- Personal impact and growth
- Commercial mindset
- Responsible Business
How to Apply
If you meet the requirements and are excited to take on this role in our Luxembourg office, please submit your application online by providing:
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- An updated CV detailing your relevant front-of-house or hospitality experience.
- A cover letter highlighting your language proficiencies (French and English C2 level) and why you are a great fit for our team.
